Europe & Rest Of World Deliveries

10.2  Europe and The Rest Of The World Delivery Options and Costs
 

International Standard - Not Tracked

Europe

£6.05 for the 1st 12" Each additional record adds a smaller charge

Delivery time - 3 to 7 working days

USA & Canada & World Zone 1:

£8.35 for the 1st 12"  Each additional record adds a smaller charge

Delivery time - 5 to 9 working days

Australia, New Zealand, Japan & World Zone 2:

£8.80 for the 1st 12"  Each additional record adds a smaller charge

Delivery time - 5 to 9 working days

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International Tracked  - Tracked

Please note

We advise customers to use a tracked method of delivery.

International Tracked is mandatory on orders where

The Value of the Order exceeding a value of £19.99 and / or

The Order is from any of the following Countries Russian Federation, South America & Italy &

Some other Eastern European Countries if you wish to place an order for delivery to any of the

above countries then please ensure you pick the Tracked method or your order may be delayed.

Should we have to cancel the order once you have paid because you have not followed our  T&Cs

or we have to cancel the order at your request / then we will cancel your order and refund your

payment less the paypal fees as this is not something we can claim back from paypal.

This will be approximately £0.20.

As per Paypal rules we can only send orders to the address on the Paypal payment reciept.

If you wish us to send your order to an address different to the one on your Paypal account

you must add the delivery address to your Paypal payment before you pay. This is very easy for

you to do and takes a couple of minutes.

Europe

£11.70 for the 1st 12" Each additional record adds a smaller charge

Delivery time - 3 to 6 working days

USA & Canada & World Zone 1:

£14.10 for the 1st 12"  Each additional record adds a smaller charge

Delivery time - 5 to 9 working days

Australia, New Zealand, Japan & World Zone 2:

£14.60 for the 1st 12" Each additional record adds a smaller charge

Delivery time - 5 to 9 working days

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Tracked mail gives both you and us piece of mind, it may cost a little more but it does in our experience

give added piece of mind and the potential ability to find out where an Order is within the postal system.

Vinyl (Single Vinyl's count as 1 record, Double Vinyl's count as 2 records and so forth)

For more than 8 Vinyl's please contact us prior to Ordering for a price.

For CDs please contact prior to Ordering

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There are Three different delivery zones outside of the Uk these are

Europe
World Zone 1
World Zone 2

For a list of each country in each zone see the lists at the end of this section

this will give you an indication of the cost of delivery.

All vinyls are dispatched in a mailer with cardboard stiffener. If a larger volume of vinyl

is ordered then we may dispatch the items in a vinyl pizza box or in a several mailers firmly secured

together with tape.

 

Any CDs dispatched will be sent in a padded envelope. If a larger volume of CDs may be

dispatched in a larger padded envelope or in a cardboard box.

 

If have any specific requirements relating to the packaging of your order, or specific delivery

instructions then please let us know at the time you place the Order and we will try to meet your

requirements.

 

All delivery times quoted are estimates, it can take longer for a delivery to reach its destination

All Orders are generally picked and dispatched within one working day of payment being received and cleared,

Occasionally the dispatch of an Order may be delayed if we need more information from you, or we need to

discuss an element of your Order with you.

Whilst we aim that are orders are delivered as quickly as possible we are unfortunately unable

to control the speed of delivery once the order has been dispatched. If you do not receive your

order within 14 days of our confirmation of dispatch to you then please contact us.

Please be aware that on any orders sent outside of the UK you, the customer are responsible for the

payment of any Customs or Import duty when the items enter your country. We have no control over these

charges and cannot predict their amount.

Please contact your local Customs office for further information before placing your order if you need

clarification of possible charges.
 

10.3 Zones

Europe

Delivery aim to Europe in three to six working days (International Signed For)

This zone comprises the following countries:


Albania
Andorra
Armenia
Austria (EU)
Azerbaijan
Azores (EU)
Balearic Islands (EU)
Belarus
Belgium (EU)
Bosnia Herzegovina
Bulgaria (EU)
Canary Islands
Corsica (EU)
Croatia
Cyprus (EU)
Czech Republic (EU)
Denmark (EU)
Estonia (EU)
Faroe Islands
Finland (EU)
France (EU)
Georgia
Germany (EU)
Gibraltar (EU)
Greece (EU)
Greenland
Hungary (EU)
Iceland
Irish Republic (EU)
Italy (EU)
Kazakhstan
Kosovo
Kyrgyzstan
Latvia (EU)
Liechtenstein
Lithuania (EU)
Luxembourg (EU)
Macedonia
Madeira (EU)
Malta (EU)
Moldova
Monaco (EU)
Montenegro
Netherlands (EU)
Norway
Poland (EU)
Portugal (EU)
Romania (EU)
Russia
San Marino
Serbia
Slovakia (EU)
Slovenia (EU)
Spain (EU)
Sweden (EU)
Switzerland
Tajikistan
Turkey
Turkmenistan
Ukraine
Uzbekistan
Vatican City State




World Zone 1

Delivery aim to the rest of the world in five to nine working days
Covers all countries, not defined as being in Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the

Far East and South East Asia .



World Zone 2

Delivery aim to the rest of the world in five to nine working days
This zone covers the following territories:

Australia
Belau
British Indian Ocean Territory
Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean)
Cocos Islands
Cook Island
Coral Sea Island
Fiji
French Polynesia
French South Antarctic Territory
Keeling
Kiribati
Macao
Nauru Island
New Caledonia
New Zealand
New Zealand Antarctic Territory
Niue Island
Norfolk Island
Norwegian Antarctic Territory
Papua New Guinea
People's Democratic Republic of Laos
Pitcairn Island
Republic of Singapore
Solomon Islands
Tahiti
Tokelau Islands
Tonga
Tuvalu
US Samoa
Western Samoa



11. Force Majeure

 

Therapy The Hub Ltd and/or RTM Distribution and/or any of their employees cannot be held

responsible and will accept no liability to the Customer for any failure to deliver any ordered

goods or for any delay in delivery or for any damage or defect to goods delivered that is caused

by any circumstance that are beyond reasonable control.